FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on www.four-paws.org.
Would you like to contribute to something meaningful and work with us along our mission? This is your chance. We are looking for dedicated people to enrich our team.
Your contribution will be
- Assisting with inbound donor queries and managing the Fundraising email inboxes
- Answering calls on behalf of the Fundraising department, managing queries, and directing messages appropriately
- Completing daily administrative tasks on the departments CRM and Salesforce systems
- Completing various data cleansing and inputting projects on the system
- Listening to call recordings and completing quality assurance reports based on identified KPIs
- Assisting the Fundraising department with ad-hoc administrative tasks
Your profile ideally illustrates
- Strong telephone and email etiquette
- Experience in data inputting/management
- Experience with CRM systems such as Salesforce or equivalent
- Fluent in written and spoken English
- Solid knowledge of MS Office 365 as well as virtual communication tools (e.g. MS Teams)
- Great affinity to animal welfare and the FOUR PAWS vision and mission
Our offer includes
- The opportunity to truly contribute to global animal welfare
- A multinational team with the spirit of being ONE FOUR PAWS
- A dynamic and pleasant working environment in a motivated team
- An attractive and technically advanced office
- Training measures and an eLearning onboarding platform
We are dedicated to the principles of diversity, equality and inclusion.
Be part of a good cause and apply for your next professional challenge with your CV in English and salary expectation to