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Dwarf rabbit

Community and Supporter Engagement Officer (m/f/d) 

Full-time | 35 hours per week | Ile-de-France, France 

26.9.2022

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on www.four-paws.org/www.quatre-pattes.org/.

Would you like to contribute to something meaningful and work with us along our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be

  • Developing engaging content and French translation for online and offline fundraising campaigns to support delivering QUATRE PATTES France income targets
  • Managing the community on social media, answering questions and ensuring comments fit with our guidelines
  • Answering and processing the inbound messages coming by email, mail and phone from our supporters and donors
  • Performing day-to-day administration of the database and payment gateway, ensuring supporter requests are handled and recorded accordingly, running reports and setting up campaigns and basic supporter journeys
  • Supporting QUATRE PATTES France in understanding supporters by gathering feedback and data to feed into fundraising audience insight work and report on trends
  • Reporting on activities, community and supporter requests and content performance analysis

 

Your profile ideally illustrates

  • Relevant experience in fundraising, marketing or communication
  • Significant direct experience engaging community and supporters
  • Experience in the delivery of quality supporter engagement and community management
  • Experience in using CRM databases
  • Proficient in French (speaking, reading and writing) and advanced level in English
  • Good knowledge of nonprofit/animal welfare sector in France
  • Ability to communicate effectively with a wide range of people, including complaint handling
  • Detail-oriented, multi-tasking and strong organisational skills
  • Motivated team player with a high degree of flexibility
  • Very good MS Office skills
  • Great affinity to animal welfare and FOUR PAWS vision and mission

 

Our offer includes

  • The opportunity to truly contribute to global animal welfare
  • An animal-friendly workplace with a dynamic and pleasant job environment
  • Flexible working times with the option of partial remote work
  • The chance to grow together with your team
  • Celebration of small and big successes throughout your journey with your team
  • A gross salary of EUR 32,000 per year (full-time base, consisting of 12 payments) negotiable depending on higher qualifications, skills and professional experience relevant for the position, based on an unlimited contract

 

We are dedicated to the principles of diversity, equity and inclusion.

Be part of a good cause and apply for your next professional challenge with your CV and a short letter describing your motivation in English to

FOUR PAWS logo

Contact Us

Marion Postic, Project Manager Fundraising

recruiting.france@four-paws.org

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