Stray dogs in Moldova

Donor Retention and Development Team Lead (m/f/d)

Full-time | 40 hours per week | Vienna Headquarters, Austria


FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on

Would you like to contribute to something meaningful and work with us along our mission? This is your chance. We are looking for dedicated people to enrich our team.

Those are exciting times for you to join our team. The team is expanding and has been recently re-structured to allow the organisation growth at higher levels, bringing animal welfare worldwide.

To support this ambitious goal, this new team structure requires an additional set of skills and expertise which we hope you can help us to fill in with your current knowledge and experience.

You will be joining a dynamic and diverse team that will be driving and facilitating important strategic topics in the organisation and helping us to shape the future of this growing organisation.

Your contribution will be

  • Development and testing of effective strategies to recruit and retain mid-level donors
  • Supporting the growth of our regular giving programme, including upgrade and reactivation strategies
  • Line management of the Legacy Fundraiser, supporting them to develop the international legacy programme
  • Line management of the Supporter Services and Community officer, supporting them to provide an excellent service to our donors and wider community
  • Producing clear and actionable fundraising evaluation reports, undertaking ROI analysis to support strategic decision making
  • Supporting the wider international fundraising strategy and growing income opportunities


Your profile ideally illustrates

  • Several years’ experience in individual giving fundraising, including digital channels
  • Experience in developing donor development strategies, preferably with middle-donors
  • Experience in fundraising reporting, analysis and forecasting
  • Direct line management experience
  • Having strong communication skills and being fluent (written and oral) in English
  • Great affinity to animal welfare and FOUR PAWS vision and mission


Our offer includes

  • The opportunity to truly contribute to global animal welfare
  • Extra family days at the end of the year
  • Flexible working times with the option of partial remote work
  • An animal-friendly workplace with a dynamic and pleasant job environment
  • If employed in AT: 25 days of annual leave (in addition to national holidays)
  • If employed in AT: Wiener Linien annual ticket/partial contribution to Klima Ticket, and pension fund after probationary period
  • If employed in AT: A gross salary of between EUR 50,000 and EUR 54,000 per year (full-time base, consisting of 14 payments), negotiable depending on higher than required qualifications, skills and professional experience relevant for the position


FOUR PAWS works towards a world filled with respect, empathy and understanding for animals and believes in the same values for people: we strongly encourage candidates from diverse backgrounds and lived experiences to apply as we welcome everyone who wants to support our mission. Please contact if you require assistance applying to this position.

Be part of a good cause and apply for your next professional challenge with your CV (diplomas and references) in English - please mention the Ref. Nr. 96.779.

ISG Personalmanagement GmbH

Contact Us

ISG Personalmanagement GmbH, Dr. Gerhard Klein

+43 1 512 35 05-23

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